Before booking with us, please read through our Terms and Conditions. Please print off and retain a copy for your own records.
1. BOOKING CONDITIONS
By booking with us you accept to be bound by the terms and conditions outlined bellow.
2. LIABILITY
Auchgoyle Farm Retreats are provided with reasonable care and skill. However, the retreat by its very nature has inherent risks of personal injury and damage to health which you recognise and accept in joining us. You are ultimately responsible for your safety and waiver any liability to us the providers. You should have comprehensive insurance to cover you for this type of activity.
3. PAYMENT
You will pay Auchgoyle Farm Retreats a deposit of 1/2 the total retreat fee at the time of booking. If booking within 56 days (8 weeks) of the date on which the trip starts full payment of the retreat is due. Deposits are non-refundable if you cancel your booking. Once we have received your initial payment your booking is accepted. Balance of payment is due 56 days (8 weeks) prior to the retreat start date. If full payment is not received by this date, we reserve the right to cancel your booking without any refund of the trip deposit.
4. MINIMUM NUMBERS
We reserve the right to cancel the retreat where the minimum number- five participants- has not been reached. We will not cancel a retreat less than 8 weeks before it is set to begin, except where necessary due to Force Majeure.
5. CUSTOMER CLIENT CANCELLATION
If you wish to cancel you must notify us in writing, whereupon the following charges will be applied from the date we receive your notice of cancellation:
You will lose your deposit
Less than 56 days before departure: Loss of 100% of total trip cost.
You should have comprehensive insurance to cover you should you need to cancel your trip for any reason.
6. RETREAT CANCELLATION
If we have to cancel a retreat we shall refund all monies transferred by the customer to date, or the customer can re-book on an alternative retreat. If we cancel a retreat we will not be liable for any expenses that you may have incurred as a result of your booking, or in the expectation of the activity taking place.
7. PERSONAL RISK
In choosing to run and/ or walk in rural and moorland environments you accept that these activities may pose a danger of personal injury or even death. You must be aware of and accept these risks and be responsible for your own actions and involvement in such activities.
8. MEDICAL CARE
By booking Auchgoyle Farm Retreats you attest to being in good medical health and medically fit to participate. We organise trail running and walks over difficult terrain. You should be aware that the locations are sometimes remote and do not necessarily have emergency rescue and medical facilities operating in the area.
9. WEBSITE & PUBLICITY
All information contained within Auchgoyle Farm website and other publicity is for guidance only. Whilst making every effort to ensure accuracy, we cannot be responsible for any inaccuracies or alterations beyond our control.
10. PHOTOGRAPHY
We will often use footage from the running retreats for our website or publicity. Please let us know if you do not wish to be photographed.
11. UNAVOIDABLE OCCURRENCES
We do not accept liability for the consequences of strikes, riots, acts of war or terrorism, disease outbreaks, government intervention, natural disasters or adverse/unusual weather conditions. If such occurrences cause us to have to cancel an activity we will endeavour to offer an alternative, but accept no liability for return of fees paid prior to cancellation.
Auchgoyle Farm 